Privacy Policy
Last updated: January 2, 2026
This Privacy Policy explains how Lunar Stormwell LLC (“Lunar Stormwell,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or request appliance repair services. It is written for visitors in the United States.
Who we are
Lunar Stormwell LLC is an appliance repair company located at 1428 South Rogers Street, Bloomington, IN 47403. For any privacy question you can reach us by phone at (812) 555-0147 or by email at privacy@lunarstormwell.shop.
Information we collect
We only collect information you choose to give us or that is needed to provide our services:
- Contact details such as your name, phone number, and email address.
- Service details such as the appliance type, brand, model, and a description of the problem.
- Your service address, so a technician can reach you.
- Basic technical data (such as browser type and pages viewed) collected automatically by our website.
How we use your information
We use the information above to:
- Respond to your quote or service requests and schedule appointments.
- Provide, invoice, and follow up on repair work.
- Send appointment confirmations and service-related updates.
- Improve our website and customer service.
- Comply with legal and tax obligations.
Legal basis and consent
When you submit our contact form you check a box consenting to the handling of your information as described here. You may withdraw that consent at any time by contacting us; withdrawal does not affect work already performed.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, scheduling, payment processing, or hosting) and only as needed to deliver our services, or where required by law.
How long we keep it
We retain service and contact records for as long as needed to provide our services and to meet legal, accounting, and warranty obligations — generally up to three years after your last interaction unless a longer period is required.
Data security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask us to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete information we no longer need to keep.
- Opt out of non-essential communications.
To make a request, contact us using the details above. We will respond within a reasonable time.
Your California privacy rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information. To exercise these rights, contact us at privacy@lunarstormwell.shop.
Children
Our website and services are intended for adults and are not directed to children under 13.
Cookies
Our website uses cookies as described in our Cookie Policy.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version, and material changes will be posted on this page.
Contact us
Lunar Stormwell LLC · 1428 South Rogers Street, Bloomington, IN 47403 · (812) 555-0147 · privacy@lunarstormwell.shop